top of page

SPARKLING UNICORN CHILDREN'S BOUTIQUE FAQ

Please feel free to contact us via at any time if these FAQ do not answer your questions! We will be happy to answer any questions or concerns you might have that we haven’t covered below! Before reaching out to us please take the time to look for your answer below as this will help lower our response time.

How long will it take from order placement to receive my tracking number or pickup info notification?

Once you place your order you will receive a confirmation email. Orders are then processed in the order in which they are received. SUCB ships weekly; we make it our goal to get you your merchandise as soon as possible. Please note that we do not process or ship orders Fridays, Saturdays and Sundays. When ordering, please keep in mind that we are a small business (PLEASE SEE ABOUT US). We do not work Holidays. If your bank is closed, so are we. During busy holidays please allow additional time for your order to be fulfilled. The majority of our products are on a 14 day turnaround excluding any applicable holidays. If you do not receive your tracking by 14 days, and/or we expect a delay we will contact you. We do not refund items because of failure to read the item description or this information. This is your responsibility as an informed consumer.

How long from tracking does it takes to receive my order?

All orders will be shipped Via USPS unless other arrangements have been made. USPS takes approximately 2-7 days for delivery. We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide please contact USPS.

Additional Information

As a small business we respect that you have a ton of different choices when choosing where to purchase your children's clothing and accessories. We pride ourselves on our stellar customer service and quick turn around time of up to 14 days. We 

For sales, games, and the latest items : Please CLICK HERE TO JOIN OUR VIP UNICORN GROUP ON FACEBOOK!

bottom of page